Hard Services Execution Supervisor

SanofiToronto, ON
CA$76,200 - CA$121,100Onsite

About The Position

Join a global network that powers how Sanofi delivers — seamlessly, purposefully, and at scale. In Manufacturing & Supply, you’ll help reimagine how life-changing treatments reach people everywhere, faster. Within Sanofi's global Engineering & Maintenance organization, the Hard Services Execution Supervisor plays a critical role in the Facility Management department, aligned with Sanofi's Manufacturing & Supply strategy. In this role, you will lead a team of soft and/or hard services execution technicians, overseeing operations on existing installations across a strategically important area of the company. You will serve as the preferred technical partner for the Facility Management function, ensuring contract performance across all dimensions — HSE, Quality, Performance, Deadlines, and Costs.

Requirements

  • Diploma or degree or equivalent combination of education and minimum 5 years of relevant maintenance planning and scheduling experience
  • Demonstrated technical expertise in engineering and maintenance within pharmaceutical manufacturing
  • Strong familiarity with pharmaceutical industry regulations
  • Proven ability to master a strategic technical scope in facility management (soft and/or hard services)
  • Track record of making key decisions within a technical area of expertise
  • Proficiency in CMMS or equivalent maintenance management systems
  • Strong knowledge of techniques and standards in facility management
  • Knowledge of pharmaceutical equipment and maintenance practices
  • Solid understanding of GxP and HSE activities and standards
  • Technical writing and investigation techniques
  • Strong listening and interpersonal skills
  • Excellent communication abilities, including capacity to conduct training sessions
  • Collaborative mindset with ability to work cross-functionally
  • Local language proficiency required
  • Professional-level English required

Nice To Haves

  • A degree in Mechanical, Electrical, Industrial Engineering, Chemical or related field is preferred

Responsibilities

  • Lead and manage a team of hard and/or soft services execution technicians
  • Drive best practices and standardize ways of working at the Manufacturing & Supply site level
  • Manage people performance, talent development, and team growth
  • Oversee hard and/or soft services to ensure facilities provide a safe and compliant environment
  • Plan and execute preventive and corrective maintenance schedules using a CMMS or equivalent system
  • Accurately document all maintenance activities within the CMMS
  • Work closely with Facility Management partners to ensure seamless service delivery
  • Work closely with Process Team to support Site Issues when required
  • Attend +QDCI as the Lead for FM
  • Direct Supervision of Internal Trades / External Vendors
  • Review and Approve Work Order Completion
  • Ensure full compliance with company policies, SOPs, cGMP, and OSHA requirements
  • Manage anomalies and CAPAs related to HSE and quality
  • Respond to audits and inspections
  • Ensure technical interventions by the team meet all compliance standards
  • Represent the FM Department during Audits
  • Provide technical assistance to production and APU departments
  • Support technical problem-solving, workgroups, and improvement initiatives
  • Ensure compliance with contractual commitments and manage discrepancies
  • Maintain operational presence during crisis situations
  • Support service providers within area of expertise as needed
  • Support and act as SME for Building Envelope
  • Support and act as SME for Interior Building Repairs / Finishes
  • Support/Lead Projects where applicable with FM scope
  • Participate in cost planning and track implementation of services

Benefits

  • high-quality healthcare
  • prevention and wellness programs
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