Hard Lines Merchandising Specialist (Part-time)

Goodwill Industries of Houston•Conroe, TX

4d•Onsite

About The Position

This position is responsible for sorting hard goods donations, categorizing items as sellable, non-sellable, and high-value. The specialist will research and price items following GWH guidelines. They will process hard good donations from the backroom to ensure merchandise is priced and prepared for the sales floor, handling them efficiently and cost-effectively to maximize profitability and support the mission.

Requirements

Ability to perform basic math functions (i.e., addition, subtraction, multiplication, and division).
Ability to communicate effectively and interact well with individuals with diverse personalities and communication styles.
Excellent customer service skills.
Ability to work a flexible schedule.
Must have reliable transportation.

Nice To Haves

A high school diploma or equivalent preferred.
Retail sales experience is preferred.
Knowledge of items to be considered as eCommerce that should be given to the manager on duty to process (review training binder for detailed guidelines).

Responsibilities

Sorting and grading hard goods donations according to GWH quality guidelines to maximize production.
Researching merchandise value using current GWH baseline pricing guides or utilize Google Lens, eBay, and/or other resell platforms to price merchandise.
Ensuring designated personal protective equipment (PPE) is being utilized while on duty, including but not limited to cut-resistant gloves.
Maintaining a clean and organized workstation before, during, and after the shift.
Requesting additional production supplies from management when running low.
Routinely monitoring merchandise levels on the sales floor to increase production in specific categories and notifying management when running low.
Assisting with product rotation and sales floor recovery to maintain a Full, Fresh, and Friendly shopping environment.
Greeting each customer and assisting with basic questions about store operations and merchandise as needed.
Assisting with unloading donations from donor vehicles, accurately using the donation tablet, and assisting donors as needed.
Assisting with loading and unloading equipment as needed.
Performing housekeeping duties across assigned areas, ensuring spaces remain clean, safe, and free of clutter.
Assisting in maintaining the safety and security of GWH associates, customers, and company property.
Performing necessary janitorial work.
Reporting all work incidents and injuries immediately.
Performing other duties as assigned by management.
Demonstrating professionalism, good judgment, and presenting a friendly, cooperative attitude.
Ability to multitask, make quick decisions, adapt to change, and collaborate effectively in a fast-paced, team-oriented environment.
Adhering to all GWH Policies & Procedures, Loss Prevention & Safety Regulations, and GWH Guiding Principles.
Being punctual, dependable, and maintaining a professional appearance.
Maintaining a high level of confidentiality.
Performing work safely; maintaining good housekeeping standards, and ensuring all aisles and pathways to fire exits are clear and free of clutter.
Adhering to local, state, and federal laws and regulations.