Hard Line Merchandising Specialist

Goodwill Industries of Houston•Katy, TX

2d•Onsite

About The Position

Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work. The Hard Lines Merchandising Specialist is responsible for sorting hard goods donations, categorizing items as sellable, non-sellable, and high-value. This role involves researching and pricing items according to GWH guidelines. The specialist will process hard good donations from the backroom, ensuring merchandise is priced and prepared for the sales floor efficiently and cost-effectively to maximize profitability and support the mission.

Requirements

Knowledge of items to be considered as eCommerce that should be given to the manager on duty to process (review training binder for detailed guidelines).
Must utilize designated personal protective equipment (PPE), including cut-resistant gloves.
Ability to maintain a clean and organized workstation.
Ability to request additional production supplies from management when running low.
Ability to monitor merchandise levels on the sales floor and notify management when running low.
Ability to assist with product rotation and sales floor recovery.
Ability to greet customers and assist with basic questions.
Ability to assist with unloading donations from donor vehicles and use the donation tablet.
Ability to assist with loading and unloading equipment.
Ability to perform housekeeping duties.
Ability to assist in maintaining safety and security.
Ability to perform janitorial work.

Nice To Haves

Experience with Google Lens, eBay, and/or other resell platforms.

Responsibilities

Sorting and grading hard goods donations according to GWH quality guidelines to maximize production.
Researching merchandise value using current GWH baseline pricing guides or utilizing Google Lens, eBay, and/or other resell platforms to price merchandise.
Identifying items to be considered as eCommerce that should be given to the manager on duty to process.
Ensuring designated personal protective equipment (PPE) is being utilized while on duty, including but not limited to cut-resistant gloves.
Maintaining a clean and organized workstation before, during, and after the shift.
Requesting additional production supplies from management when running low.
Routinely monitoring merchandise levels on the sales floor to increase production in specific categories and notifying management when running low.
Assisting with product rotation and sales floor recovery to maintain a Full, Fresh, and Friendly shopping environment.
Greeting each customer and assisting with basic questions about store operations and merchandise as needed.
Assisting with unloading donations from donor vehicles, accurately using the donation tablet, and assisting donors as needed.
Assisting with loading and unloading equipment as needed.
Performing housekeeping duties across assigned areas, ensuring spaces remain clean, safe, and free of clutter.
Assisting in maintaining the safety and security of GWH associates, customers, and company property.
Performing necessary janitorial work.