HANDS Family Support Worker I

Sagility•Buies Creek, NC

4d•Hybrid

About The Position

Responsible for initiating and maintaining regular and long term contact and provide support to first time voluntary parents during the prenatal period and extending up to but not inclusive of the child’s second birthday. The entry-level incumbent would participate in on the job training programs to become knowledgeable in introducing parenting skills to empower families to make their own decisions while remaining non-judgmental of families they serve.

Requirements

High School Diploma or GED.
Must be 18 years of age.
Must have telephone accessibility.
Must have reliable transportation and valid Driver’s License.
Criminal background check.
Formal job training requirements must be successfully completed within 6 months after hire.
Working knowledge of assigned geographic areas and/or ability to locate participants and community resources.

Nice To Haves

Bilingual (English/Spanish a plus)

Responsibilities

Conduct regularly planned visits to establish a trusting rapport for eligible HANDS families.
Assist parents with child development, parenting skills, health services and other needed resources identified at the initial assessment or during visits.
Maintain confidentiality of program information obtained from home visits and exchanges while communicating with community and support service providers.
Provide support to parents during the prenatal period and up to, but not inclusive of the child’s third birthday following the initial parent visit assessment.
Facilitate family visitations that may take place in the client’s home or another community site, if justified.
Monitor and document the progress of the parent and child(ren).
Prepare and maintain case records which shall be documented with contacts, services needed, reports and progress.
Confer with the Program Coordinator and/or Supervisor in cases involving potential collaboration with other service providers.
Conduct initial home visit following Parent Visitor assessment with first time parent/s and or families to establish rapport and planning for providing services as qualified by the provider.
Provide regular planned visits to establish a trusting relationship for voluntary eligible HANDS participant/s to assist first time parent/s and or families with child development, parenting skills, health services and other needed resources identified at assessment or during visits.
Facilitate families in securing of prenatal/child health services, referrals, and appointments with other supportive agencies.
Document case records, home visit logs accurately on each contact, progress, service need and completes reports as required.
Maintain confidentiality of program information obtained from home visit/s and exchanged while communicating with community and support service providers.
Confer with Program Coordinator and/or Supervisor in cases involving potential collaboration with other service providers.