Hallmark Field Territory Supervisor (part-time) Milford, MA 01757

Hallmark • Milford, MA

6d • Onsite

About The Position

The Territory Supervisor (TS) is a part-time position responsible for supervising a group of Retail Merchandisers within a specific geography. Retail Merchandisers maintain card departments and outposts for both every day and seasonal products. In addition, they participate in installation activities which include building Hallmark fixtures, moving card departments, installing new stores, store relocations, and card department remodels.

Requirements

• At least 18 years of age.
• Able to read, understand and communicate in English.
• Able to operate a digital hand-held device to open and read documents and interpret information.
• Access to a Wi-Fi network and the internet.
• Access to consistent transportation to travel to and between assigned stores as scheduled.
• Flexibility to work a changing work schedule that may include an occasional evening or weekend.
• Required to work the week before and the week after major holidays.

Nice To Haves

• Full availability the week before and after major holidays, which may include weekends.
• Availability to lead and or support season changeovers, extended services, installations, and inventories.

Responsibilities

• Perform supervisory overview and assistance with service work in the Hallmark department of various retail stores such as grocery stores, drug stores, department stores, and mass retailers.
• Supervise and manage a team of 5-10 Retail Merchandisers, ensuring well-maintained departments and timely execution of everyday and seasonal programs.
• Document and manage performance with manager feedback and input.
• Handle retailer concerns, retail execution issues and retail merchandiser performance issues by working with store management, retail merchandisers and/or your manager.
• Prepare, direct and follow-up on minor installations which involve resetting product, building fixtures and merchandising product.
• Lead or participate in major installations when business exceptions require additional support. Major installations could involve moving the card department, building fixtures and merchandising product.
• Motivate both in-person and remote teams, follow through on commitments, and lead by example in applying Hallmark’s best practices.
• Manage and lead others through change, delegate tasks when needed, and demonstrate strong problem-solving skills.
• Handle administrative duties.
• Build and maintain strong customer relationships.

Benefits

• Paid training, delivered through live, hands-on instruction as well as virtual classroom training.
• Voluntary benefits that include medical, dental, vision etc.
• Eligible Employees receive annual pay increases.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed