Hair Stylist

Arch Amenities Group•Coronado, CA

About The Position

The Hair Stylist provides hair services to guests while delivering a strong guest experience and demonstrating technical proficiency. The role performs services on the spa menu according to established guidelines and current certifications, maintains product and service knowledge, and helps guests understand treatment options and product benefits. The stylist also maintains a clean, properly prepared work area, follows facility and company policies, and supports daily spa operations and special events.

Requirements

High school diploma or GED.
Excellent customer service skills and work ethic.
Ability to explain treatments and services to guests.
Ability to recommend products to guests.
Efficient, well organized, and able to manage multiple duties simultaneously.
Energetic, enthusiastic, and motivational demeanor.
Professional manner, discretion, and appearance.
Excellent verbal and written communication skills.
Strong team-player skills.
Ability to lift up to 25 pounds.
Ability to stand for long periods and awareness of proper body mechanics to prevent injury.
Ability to perform the listed physical activities, including balancing, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, tactile tasks, repetitive motions, seeing, hearing, talking, and visual acuity.
Ability to work varied hours, including nights, weekends, and holidays.

Nice To Haves

Previous hair stylist experience.
Customer service experience, preferably in a spa.

Responsibilities

Deliver the Arch Amenities Group guest experience by following company values, standards, expectations, and brand standards.
Follow facility and Arch Amenities Group policies.
Perform hair services according to established service guidelines and guest expectations, and perform menu treatments based on current certifications.
Observe universal precautions and assess guest contraindications before providing services.
Maintain knowledge of products and spa services; explain product ingredients and benefits, recommend products for home use, and suggest other beneficial spa treatments.
Answer guest questions knowledgeably and professionally.
Provide hair cutting, styling, updo, chemical, shampoo, and scalp massage services, including precision, razor, clipper, and thinning-shear cuts; styling with hot rollers, curling irons, and Velcro rollers; updos using extensions, braiding, and plaiting; and color, perm, and straightening services.
Begin and end appointments on time and work the assigned schedule.
Keep work areas clean and arranged according to procedures; clean and disinfect equipment daily.
Inform the Spa Director of product needs and create and maintain client cards with treatment notes when appropriate.
Complete assigned side work and attend scheduled meetings and professional training.
Assist staff with lifting and storing equipment, furniture, and products, and help prepare the facility for special events.
Report incidents and accidents to management and perform other duties as assigned.