H.C.B.S. Agency Director

BEYOND BORDERS AND CO•Avondale, AZ

1d•$60,000 - $80,000•Hybrid

About The Position

The Director of Home Care Agency is responsible for the overall management, operations, and strategic direction of the home care agency. This leadership role ensures the delivery of high-quality care services while maintaining regulatory compliance, financial sustainability, and staff excellence.

Requirements

Knowledge of D.D.D. policies and procedures is a must
Bachelor’s degree in nursing, Healthcare Administration, or currently enrolled
Current RN license (in most states)
Valid driver's license and reliable transportation
Minimum 5 years of healthcare management experience
Experience with Medicare/Medicaid regulations and reimbursement
Proven track record in staff management and development
Strong leadership and communication skills
Financial management and budgeting expertise
Knowledge of healthcare regulations and compliance requirements
Proficiency in healthcare software and electronic health records
Problem-solving and decision-making abilities
Cultural competency and sensitivity

Nice To Haves

Master's degree preferred
3+ years of home care or community health experience preferred
Previous experience as a Director or Administrator in home care
Certification in healthcare management
Experience with Joint Commission or other accreditation processes
Bilingual capabilities (depending on community served)

Responsibilities

Oversee daily operations of the home care agency
Develop and implement policies, procedures, and quality assurance programs
Ensure compliance with state and federal regulations (CMS, Department of Health, OSHA)
Monitor service delivery quality and client satisfaction
Manage client intake, assessment, and care plan development processes
Recruit, hire, train, and supervise nursing staff, caregivers, and administrative personnel
Conduct performance evaluations and provide ongoing professional development
Ensure adequate staffing levels to meet client needs
Foster a positive work environment and maintain staff morale
Develop and manage agency budgets and financial forecasts
Monitor revenue, expenses, and profitability
Knowledge of and oversee D.D.D. billing, collections, and insurance reimbursements, including basic payroll principles
Analyze financial reports and implement cost-control measures
Maintain current knowledge of healthcare regulations and licensing requirements
Prepare for and manage state inspections and audits
Ensure proper documentation and record-keeping practices
Implement risk management and safety protocols
Develop relationships with referral sources (hospitals, physicians, discharge planners)
Participate in community outreach and marketing initiatives
Identify opportunities for service expansion and growth
Maintain partnerships with healthcare providers and community organizations