[ALISO VIEJO] GYM MANAGER

SENDER ONE SERVICE LLC•Aliso Viejo, CA

2d•$72,000 - $84,000•Onsite

About The Position

A Gym Manager is someone who develops their team, is responsible for their locations financial performance, and embodies Sender One's core values when making decisions. As a coach and mentor, the Gym Manager ensures their designated department managers are providing an outstanding experience to new visitors, guests, members, and partners who walk through our doors and is a resource to the Sender One staff.

Requirements

An experienced and trusted advisor for staff - discover & connect with others.
Motivated by meeting goals through team work.
Delegate and communicate with staff clearly and respectfully.
Passionate about climbing, working with kids, and instructing.
Ability to harness imagination and find novel approaches to shared responsibilities.
Ability to learn and grow from each task, challenge, and interaction while seeing them through to the end.
Open to receiving & providing feedback, guidance, insight, assistance, and perspective in a professional manner.
Work with a team, provide support to fellow team members, share ideas, and earn trust.
Take initiative and have the drive to grow professionally.
Experience in a leadership role.
Experience managing financials & KPIs.
Top rope & lead belay experience.
Experience in the climbing industry.
Experience coaching and instructing.
Knowledge of Google Suite – Gmail, Sheets, Docs, Drive, etc.
Knowledge of Paycom & interviewing experience.
Knowledge of Rock Gym Pro reporting & data handling.
Knowledge of Basecamp.

Responsibilities

Builds and sustains a staff and community culture at their location that aligns with Sender One’s core values, purpose, and brand promise.
Responsible for their gym's operational and financial performance including, but not limited to, Customer Experience, Programs, Groups & Parties, Yoga & Fitness, Retail & Marketing, Route Setting, Risk and Safety, Facilities, Billing, and Human Resources.
Motivates, inspires, and develops their gym staff through a culture of accountability.
Executes against a budget with specified revenue, expense, and profit.
Ensures proper risk management practices are executed in all areas of the facility.
Leads local community outreach efforts in coordination with the marketing team.
Leads, manages and holds all direct reports accountable.
Removes obstacles and barriers for the team.
Integrates company departments into a single gym location.
Complete goals on development plan set by the Director of Operations and/or Vice President of Operations.
Manages hiring & training needs for the gym.
Understands the gym’s functions, financials, and offerings.
Final audit on scheduled shifts and payroll.
Attends the weekly gym operation’s meeting to inform and collaborate with department managers on company changes, updates, and/or stucks at Sender One and guide them to achieving their goals.
Oversees the completion of check ins and reviews, including but not limited to, 60 day, monthly, annual, and staff-requested check ins.
Collaborates with the Risk & Safety team and the Facilities Managers to ensure their gym location is abiding by all safety guidelines set forth by Sender One.