Gym Manager

Gold's Gym•Knoxville, TN

4d•Onsite

About The Position

Since 1965, Gold’s Gym has been responsible for countless life-changing transformations and fitness achievements. As an international brand, Gold’s Gym focuses on Sales, Service, and Sanitation, welcoming every kind of person to transform their life. We are seeking individuals who prioritize cleanliness, a key expectation across our global gyms, to ensure Gold’s Gym remains a leader in the industry. If you believe in the importance of health and wellness and are passionate about the future of fitness, this opportunity is for you. In addition to helping others achieve their goals, Gold’s Gym offers great benefits for all eligible employees. We encourage you to apply and kickstart your own journey towards health and wellness.

Requirements

High School diploma with five years professional experience
Be promotionally-oriented and have the ability to direct sales through company required outreach programs
Strong customer service orientation with proven results
Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance
Excellent verbal and written communication skills
Entrepreneurial spirit with open, participative leadership style and drive for excellence
Strong work ethic, integrity, and professional demeanor
Current CPR Certification

Nice To Haves

College degree preferred
Fitness industry experience preferred but not required
Associate or Bachelor's degree in business or related field with two years of management experience preferred

Responsibilities

Properly manage and maintain gym operational budget
Responsible for overseeing the sales process and systems
Manage, monitor, and evaluate the performance of all gym-related managers
Monitor the hiring, training and scheduling of all gym level staff
Train and mentor subordinates
Properly delegate, monitor and evaluate specifically assigned responsibilities of sales team through the Sales Manager
Responsible for managing disciplinary actions involving all gym level employees
Provide and maintain the highest level of customer service in a high volume retail environment through personal actions and development of the staff
Provide effective decision making regarding customer service issues
Plan and promote special events for the gym on a monthly basis, using corporate marketing as needed
Responsible for ensuring that the facility is clean and operationally sound