Gunsmith

Flex HR•Buford, GA

2d•Onsite

About The Position

We are seeking a skilled and dependable Gunsmith to join our operations team in Buford, GA. In this role, you will apply your technical expertise to diagnose and repair firearms, support quality control, and serve as a technical resource for our customer service team. Whether you are an experienced gunsmith or a recent graduate ready to grow your craft, we are committed to investing in the right person.

Requirements

High school diploma or GED required
Highly mechanically inclined with an openness to learning our product line in depth
Customer satisfaction orientation
Physical capability to perform gunsmithing activities
Strong ability to adapt to changes in procedure or policy
Ability to protect and maintain confidential information
Established work history with references that can confirm dependability
Basic working knowledge of Microsoft Office; ability to learn our work order management system
Strong oral and written communication skills
Must be able to legally purchase and possess a handgun (background and drug screening required)
Comfortable working in a warehouse environment
Located in or willing to relocate to the Buford, GA area — this is an in-person role; relocation is not provided
All applicants must be able to legally possess and handle firearms under Georgia state and U.S. federal law.
A background check and drug screening are required prior to hire.

Nice To Haves

Demonstrated knowledge or experience with Class I firearms highly desirable; recent gunsmithing graduates are encouraged to apply — we are ready and willing to train
Experience or background in machining, engraving, manufacturing, CNC operations, or finishing a plus

Responsibilities

Demonstrate proven and sound knowledge of gunsmithing craft
Ensure consistent and quality work product in a timely fashion
Effectively diagnose and repair issues; document findings and solutions in RMA logs
Assist Customer Service team as a technical consultant for customer communications
Maintain a clean and well-organized gunsmithing area
Provide backup support to the Customer Service team
Safely handle firearms in all phases of operations — warehouse and live-fire
Lead or assist in quarterly internal audits; manage firearms inventory in accordance with all state and federal law
Assist in tracking and reporting data trends
Perform incoming quality control inspections of firearm shipments; effectively document and communicate findings
Periodically assist warehouse operations or customer service as priorities dictate
Perform all other duties as assigned