Gunsmith - Orvis Sandanona

Orvis•Millbrook, NY

5d•Onsite

About The Position

We are seeking a Gunsmith to join the Orvis Team! This is a 30-40 hour onsite position at Orvis Sandanona in Millbrook NY. One weekend day per week and attending multiple-day special events is mandatory. The Orvis Gunsmith works closely with the Orvis Gun Department Manager to complete all manner of gun repairs and restoration, inspection of consignment firearms, and service of Orvis-owned sporting arms. Additionally, the Orvis Gunsmith assists all Orvis Shooting Grounds in the support of customers who seek to buy a new or used gun, consign a gun, or accomplish gun repairs through Orvis. The Orvis Gunsmith is an authoritative resource, and an Associate who embodies the Orvis commitment to unrivaled product and service. The Orvis Company is recognized as a product and service leader in the world of wingshooting, and a defining brand in the sporting landscape. Orvis has differentiated itself by offering new and used shotgun sales and in-house gunsmithing services to a discerning customer. The Orvis DNA is rooted in a shooting and hunting heritage. Orvis is committed to maintaining a reputation for excellence where gun sales and repairs are concerned. The ideal candidate for the Orvis Gunsmith role will bring a sound understanding of the mechanics, functioning, and repair of sporting shotguns, hunting shotguns, and hunting rifles. The candidate will be driven to grow repair revenue and support gun sales while ensuring that Orvis remains a trusted and knowledgeable resource for new and existing gun customers. The candidate will be a strong collaborator and an initiative-taking individual worker who is flexible enough to move seamlessly from the bench to the sales floor when asked. He or she will have familiarity with Excel, Word, and Smartsheet applications, will be willing to travel to Orvis Shooting Facilities and Caesar Guerni/FABARM USA, and will be willing to engage in the Federal Firearms License record keeping process. Fundamentally, the candidate will have a desire to work with internal and external customers to ensure 100% satisfaction and a world-class customer experience at every step of the repair process. For more than 165 years the Orvis name has stood for outdoor traditions, quality, and customer satisfaction. At Orvis, we do not sell what we, ourselves, would not be proud to own or give as a gift. Our associates deserve to be proud of our service and our products, and we rely on every associate to apply our “pride of ownership” credo to drive our quality. “Good enough” is not our standard. We need to strive for perfection in our products and customer service, to propel our growth and the pride that will fuel our team.

Requirements

Desire to communicate in a polite and courteous manner with Orvis Associates and customers.
Promptness in terms of attendance, execution of tasks-at-hand, and response to Associate and customer inquiries.
Clear written communication skills.
Excellent phone communication skills.
Time management.
Desire to innovate.
Willingness to be a collaborator.
Willingness to spend time on the Retail Floor to assist sales.
Portfolio of work demonstrating required skills.
Willing to spend an evaluation period at the bench within the interview process (one day).
Willing to submit to a confidential criminal history screening.
Familiarity with Excel, Word, and Smartsheet applications.
Willing to travel to Orvis Shooting Facilities and Caesar Guerni/FABARM USA.
Willing to engage in the Federal Firearms License record keeping process.

Nice To Haves

Sound understanding of the mechanics, functioning, and repair of sporting shotguns, hunting shotguns, and hunting rifles.
Driven to grow repair revenue and support gun sales.
Strong collaborator and initiative-taking individual worker.
Flexible enough to move seamlessly from the bench to the sales floor when asked.
Desire to work with internal and external customers to ensure 100% satisfaction and a world-class customer experience.

Responsibilities

All manner of repairs on modern and vintage boxlock, sidelock, pump-action, and semi-automatic shotguns, as well as traditional single-shot, pump-action, bolt-action, and lever-action rifles.
Stock and Woodwork including stock bending, refinishing, checkering, lengthening, shortening, and the application of rubber and leather-covered recoil pads.
Machining and manufacture or retrofitting of firing pins, draw bolts, basic screws, and springs.
Aptitude with lathe and milling machine, and common machine tools.
Evaluation of pre-owned or vintage guns to determine safety, functionality, and value.
Maintenance of Federal Firearms License Repair and New Guns Sales book
Maintenance of repair Smartsheet and repair billing
Familiarity with major brands carried by Orvis, namely FABARM/Guerini/Syren, Beretta, Browning, and Rizzini
Familiarity with major brands historically sold by Orvis, namely Beretta 680 platform, Arrieta, Grulla, AYA, Ruger