Gun Customer Service - Full-time

Scheels All Sports•Johnstown, CO

11d•Onsite

About The Position

Turn your passion for the outdoors, sports, or fashion into a world-class career. At SCHEELS, we don’t just sell gear—we live it. As a leader in the sporting goods industry, we are driven to create the best experience in the USA for our customers. We empower our associates to become true experts through extensive product training, mentorship, and professional development. If you "walk the walk" and love helping others find their next favorite hobby, you belong at SCHEELS.

Requirements

Basic math and communication skills are essential for sales and reporting.
Comfortable standing, walking, and occasionally lifting/moving up to 50 lbs.
High school diploma (or GED) and 1–3 months of related experience are preferred.
Candidate must be at least 18 years of age.

Nice To Haves

Individuals who take pride in their work and treat every customer like the most important person in the building.
You arrive early (10 minutes is our standard!), bring high energy, and have a genuine desire to help others.

Responsibilities

Deliver a Seamless Checkout: Efficiently process customer transactions, accurately manage payments (cash, check, and credit), balance your register drawer daily, and promote the perks of the Scheels Visa Rewards card.
Support Firearm Sales & Compliance: Assist with critical gun room operations by calling in NICS background checks, maintaining pristine gun room housekeeping, and ensuring high-stakes paperwork like Form 4473 is completed flawlessly.
Provide Standout Customer Service: Confidently guide customers through the store—including escorting guests across the catwalk—while maintaining an organized, welcoming, and tidy workspace.
Solve Problems on the Fly: Put your math, Microsoft Office, and communication skills to work by easily calculating discounts, handling multi-step processes, and tackling physical tasks like carrying inventory up and down stairs.