PT Guitar Technician (Luthier) Store 488
About The Position
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Their mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. They believe in creating inclusive environments that put customers first. As a Repair Tech (Guitar), you will perform maintenance and repair services on customer-owned instruments and assist in the maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work. Successful Repair Technicians possess Customer Focus, understanding service principles and providing an excellent customer experience by being approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. They demonstrate Initiative by identifying opportunities and issues, following through on work activities, learning quickly, and taking positive action. They are also skilled in Selling, able to work through the GC certification program to understand products and sales techniques, and in Training, effectively communicating information and techniques for retention.
Requirements
- Skilled understanding of repairing Guitars
Nice To Haves
- Foundational product knowledge on Guitar Center products
Responsibilities
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store owned gear, as requested
- Complete warranty repair work
- Additional duties as assigned
Benefits
- gig leave—take time off to share your music with the world and return to your job after your tour!
- Medical
- Dental
- Vision
- 401K plus company match
- mental health support
- paid sick/holiday/vacation time
- employee discount program
- tuition reimbursement options
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
