Guestroom Attendant

Four Seasons Hotels and ResortsChicago, IL
Onsite

About The Position

The Guestroom Attendant services guest rooms and guest housekeeping requests and is responsible for their overall comfort level. This role is part of the Four Seasons Hotel Chicago team.

Requirements

  • Candidate must be fluent in English, both verbal and written.
  • Knowledge and ability to operate various electronic systems.
  • Service Passion for Luxury Hospitality
  • Requires attention to detail and problem-solving skills.
  • Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on as need basis, in order to promote teamwork.
  • Candidates must have valid work authorization for the U.S.

Responsibilities

  • Clean and self-inspects guestrooms as assigned by management and in accordance with hotel standards.
  • Inspect all rooms (vacant or dirty) checking standards of cleanliness, missing guest amenities and/or supplies.
  • Inspect all VIP and Special Attention rooms very carefully ensuring that all special requests and amenities are completed.
  • Receive and complete all guest requests when on the floors, i.e. extra pillow, blankets.
  • To keep linen rooms, tidy, correctly stocked and closed at all times when not in use.
  • Must ensure working equipment is always clean, tidy and in good working order.
  • Assists with responsibilities and duties in the absences or heavy volume in the areas of Lobby Attendant, desk Attendant and House Attendant.

Benefits

  • Medical
  • Dental
  • Vision
  • Retirement Plan
  • Paid Time Off
  • Holiday Pay
  • 401(k) Retirement Plan including Employer Matching Program
  • Inclusive and diverse employee engagement & recognition events all year-round.
  • Exclusive discount and travel programs with Four Seasons
  • Complimentary Dry Cleaning for Employee Uniforms
  • Employee Meals
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