Guesthouse Engineer

Restoration Hardware • New York, NY

45d • Onsite

About The Position

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the "right" people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take "no" for an answer. We value team players, people who are more concerned with what's right, rather than who's right. The Guesthouse Engineer is a visionary, responsible for physical building and IT operations at RH Guesthouse. The ideal candidate is a seasoned and highly intelligent hospitality professional with expertise spanning: building engineering, restaurant equipment, and information technology.

Requirements

• 7 - 10 years experience in the hospitality industry, including 5+ years leading a building facilities team
• A luxury hospitality experience is strongly preferred
• Certified Chief Engineer
• Preferred certifications; NYS Certified Pool Operator, FDNY Fire Life and Safety, HVAC, Electrical and Plumbing
• Expertise in hotel information technology
• Available to work when needed, including weekends, holidays, and nights and travel occasionally
• Multilingual candidates are desired

Responsibilities

• Live Our Vision, Values and Beliefs every day
• Consistently deliver world-class service to both internal and external partners
• Ensure the highest level of privacy, security, and safety for all associates and guests
• Demonstrate exceptional communication and complex problem-solving skills
• Proactively oversee the development and standards of all facilities-related operations
• Support Guesthouse Leader with attracting, retaining, coaching, and developing a team of associates who don’t know what can’t be done

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed