Guest Shuttle Driver - Full Time, Winter 26/27

Crystal Mountain•Enumclaw, WA

1d•Onsite

About The Position

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share. JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team! BIG PEAKS, BIGGER PERKS As a Guest Shuttle Driver at Crystal Mountain, you will transport guests safely and efficiently between parking areas and the resort base using resort-provided buses. This position requires a valid CDL Class B with passenger endorsement and includes responsibility for conducting thorough pre- and post-operation vehicle inspections to ensure safe operation. Drivers must provide excellent guest service, maintain a professional demeanor, and help create a welcoming and smooth arrival experience for all visitors.

Requirements

Must have valid CDL with a Class B endorsement
Must have experience driving in the snow , ice and extreme weather conditions
Must be organized, punctual , and reliable with a positive attitude
Have strong communication skills
Be able to get in and out of shuttle multiple times a day
Know how to operate 4x4 vehicle with trailer in very tight road conditions

Responsibilities

Perform a daily pre/post trip inspection on the truck/trailer assigned to you.
Must be able to complete level 1 maintenance on the vehicle such as, replenishing oil, windshield wiper fluid, broken chains, and fuel when needed.
Turn in daily trip inspections to your supervisor or Parking/Transportation Manager so that equipment needing to be pulled out of service can be worked on or replaced by our vehicle maintenance team.
Obey the posted speed limit inside the Crystal Mountain Ski parking lots
Arrive to each shuttle collection point prior to a scheduled departure time.
Have strong abilities to manage passenger behavior for the safety of others and Crystal Mountain shuttle property while in transport.
Assure that all passengers are safely loaded, seated, and all items are secured either with the passenger or trailer prior to any departures.
Adhere to the passenger and load capacity for each shuttle trailer
Convey passengers to and from predetermined pick up and drop off locations from each parking lot within the Crystal Mountain Ski Resort boundary.
Prior to departure, assure that all passengers disembark safely before leaving to your next drop off/ pick up location.
Communicate with your supervisor on departure times to avoid ed parking lot backups.
Attend required safety meeting and or training as needed.
Engage with customers and have working knowledge of the area
Report general or driver related incidents to your supervisor or Parking/Transportation Manager.

Benefits

Free Alterra season pass (unlimited, direct to lift at all Alterra resorts) + Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Free friends & family day-ski vouchers (Periodic allotment)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing Available for eligible positions
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Sign-on bonus of $500, payable upon successful completion of the winter season.