Guest Services

Chicken Coup.•Corte Madera, CA
•Onsite

About The Position

Our employees are the lifeblood of our organization. We make sure that each person is given the training and tools to be the best they can be and we believe in promoting from within our organization. Hospitality is a key component in this position, so you should be comfortable with listening to and accommodating our guests. We are a learning culture.

Requirements

  • Must be able to stand, bend, stoop, reach, lift, grasp for extended periods of time.
  • Must have sufficient mobility to move and operate in confined work area.
  • Must be able to lift and carry supplies and equipment up to 30 lbs; place items on high and low shelves in office, store rooms, service areas and walk-in coolers.
  • Must also be able to tolerate temperature changes in kitchen and refrigerated areas.

Responsibilities

  • Listen to and accommodate guests
  • Make change and provide accurate cash-handling
  • Ensure that the dining room and restroom are clean and in working order
  • Serve as the first point of contact for customer complaints
  • Multitask, stay organized and always focus on the guest
  • Be punctual, demonstrate a strong work ethic and commitment to excellence
  • Be open to being coached/mentored

Benefits

  • Language learning program through Babbel
  • Tuition assistance program
  • Free meal when working
  • Discount when not working
  • Room for growth and advancement
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