Guest Services Supervisor

Canad Inns • Grand Forks, ND

2d • Onsite

About The Position

The primary purpose of the Guest Services Supervisor role is to maintain excellent customer service while leading the team effectively. As a role model, you provide direction in a comfortable and respectful manner. In the absence of the Guest Services Manager, you are expected to seamlessly take on full leadership of the department, ensuring continuity and high standards of service. There will be an open and a closer Supervisor Position Available. This description is not intended to be all-inclusive and can be changed or additional duties added as necessary. Canad Inns is Manitoba's premier Hospitality Service Provider, with a presence in Winnipeg, Brandon, Portage la Prairie, and Grand Forks. As a leading player in the hospitality industry, we are dedicated to delivering exceptional service and excellence to our valued guests. At Canad Inns, we operate with dedication to mutual trust and respect, honesty, openness, and the highest ethical standards across all facets of our business. We believe in fostering lasting relationships, both with our guests and within our dynamic team. Our work culture thrives on the principles of collaboration, a positive environment where employees can achieve success. Valuing the unique talents of each team member, we encourage personal development and growth. We are committed to fostering a diverse and inclusive workplace and believe in the strength that comes from embracing unique perspectives and experiences. Carefully selecting our team members, we invest in the growth and well-being of those who join our company. We provide reasonable accommodations to qualified persons with disabilities in accordance with Canad Inns standards. Thank you for considering a career with Canad Inns. We look forward to reviewing your application and potentially welcoming you to our team.

Requirements

• Able to work a variety of shifts.
• Experience in a similar work environment.
• Leadership skills.
• 2 years of experience in a similar work environment.
• 2 years leading and training team members.

Responsibilities

• Assist the Manager in day-to-day duties.
• Receive and process incoming customer reservations.
• Greet customers and find out what they want (dates, times, type of rooms, etc.).
• Attends to guests' needs and requests.
• All other duties as assigned.

Benefits

• Strong personal as well as professional development.
• Continued education assistance, Scholarships.
• Employee Canadvantage Rewards Program.
• Employee Discounts, including meals, room rates, and more!
• Employee Events including Staff BBQs, Holiday Parties, Sporting Events, Contests, Prize Draws, and more!
• Career Growth Opportunities.
• Flexible Schedules.
• Employee discount
• Flexible schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees