Guest Services Representative RETURNING STAFF ONLY - Winter 26-27
About The Position
Welcome to Schweitzer—where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future. This is a seasonal position for returning staff only for the Winter 26-27 season. The role involves performing sales transactions and order fulfillment for ticket and/or season pass products using a computer. You will interact with many guests both face to face and through phone conversations. This position requires working weekends and holidays.
Requirements
- Computer skills required with previous point of sale system experience
- Cash handling
- 10-key typing
- Should be able to stand/walk for full 8 hour shift
- Strong public relations and guest service background
- Ability to multi-task in a fast paced environment
- English reading, writing and verbal communication plus basic math required.
Nice To Haves
- Previous guest service experience preferred.
Responsibilities
- Process sales and order fulfillment through our Point of Sale computer system, including processing discounts, coupons and other product specials.
- Sell daily lift ticket products as well as season long products, including parking, lockers and season passes.
- Answer phone and return calls on our Guest Service phone line.
- Balance cash and card transactions within the daily till and point of sale.
- Handle both positive and negative guest interactions with grace and composure. Maintaining a helpful and empathetic demeanor.
- Strong knowledge of Schweitzer and all product offerings including village activities and special events.
Benefits
- Free Alterra Mountain Resort pass
- Employee housing
- Discounted onsite childcare
- Accrued paid sick leave
- 401(k) match
- Great discounts and access to pro deals
- Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
