Full-Time Guest Services Representative - SpringHill Suites Ewing
About The Position
As a Guest Services Representative for High Hotels Ltd., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, assisting with arrivals and departure, operating the switchboard, and handling departmental accounting and financial transactions as they relate to this position. Location: The SpringHill Suites, located on Charles Ewing Blvd, in Ewing, NJ. This is a Full-Time position (approx. 32-40 hours a week) requiring the availability to work either shift: 7:00am - 3:00pm OR 3:00pm - 11:00pm on varying days, including weekends & holidays. Weekend & Holiday availability is required. Weekends include a $1/hr. shift premium! Starting Range: $16.94/hr. Potential for increase is based on experience.
Requirements
- A high school diploma or general equivalent (GED) preferred.
- Customer service experience preferred.
- Must be capable of handling money accurately.
- Reading, math, and communication skills.
- Ability to work weekends and holidays is required.
Responsibilities
- Taking, modifying, and canceling guest reservations.
- Communicating hotel facilities and services to guests.
- Providing information on the local area and points of interest.
- Assisting guests with arrivals and departures.
- Answering the front desk phone.
- Cash handling.
Benefits
- You are eligible for Hilton or Marriott room discounts
- You are eligible for Perfect Attendance Awards
- You are eligible to utilize our Health Coach and Registered Dietician
- Employee Assistance Program (EAP) with Aetna Resources for Living
- You are eligible to participate in the company’s 401k retirement savings plan
- You are eligible to participate in Coworker Activity Committee (CAC) events
- You are eligible to nominate and to receive the Good Measure Award
- High Five
- Safety Shoe Reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
