GUEST SERVICES REPRESENTATIVE
About The Position
The Guest Services Representative is primarily responsible for providing courteous and respectful customer service to patients, visitors and staff in a professional manner. Responsibilities include assisting patients and guests to and from cars, courtesy vans, etc.; transporting patients; wheelchair recovery; wayfinding; calling taxi cabs and courtesy vehicles for patients and visitors; keeping patient loading zones clear; assisting with traffic control and being familiar with medical center resources. The position will have limited access to the electronic medical record to view patient room numbers and appointment locations.
Requirements
- High School diploma or equivalent required.
Nice To Haves
- Experience in a healthcare setting preferred.
Responsibilities
- Assisting patients and guests to and from cars, courtesy vans, etc.
- Transporting patients
- Wheelchair recovery
- Wayfinding
- Calling taxi cabs and courtesy vehicles for patients and visitors
- Keeping patient loading zones clear
- Assisting with traffic control
- Being familiar with medical center resources
- Limited access to the electronic medical record to view patient room numbers and appointment locations
Benefits
- Medical: Multiple plan options.
- Dental: Delta Dental or reimbursement account for flexible coverage.
- Vision: Affordable plan with national network.
- Pre-Tax Savings: HSA and FSAs for eligible expenses.
- Retirement: Competitive retirement package to secure your future.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
