Guest Services Representative - Evening

Medical University of South Carolina•Charleston, SC
•Onsite

About The Position

As a Guest Services Representative, you'll be the friendly face that welcomes and assists patients, ensuring they have the best experience possible. You'll report to the Manager of Guest Services and help facilitate hotel accommodations, provide information, and assist with wayfinding. This role involves providing weekend coverage every other weekend, twice a month. The Medical University of South Carolina is an Equal Opportunity Employer and participates in the federal E-Verify program.

Requirements

  • High School Degree or Equivalent
  • 0-6 months of work experience

Nice To Haves

  • If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Responsibilities

  • Provides weekend coverage every other weekend, twice a month only.
  • Effectively assists patients in multiple areas by covering inpatient and outpatient Concierge units and information services areas.
  • Professionally greets visitors and patients upon arrival.
  • Ascertains patients’ and or visitors’ needs and directs them accordingly.
  • Demonstrates a commitment to problem resolution by embracing a creative approach and focusing on efficient and effective solutions to promote the desired outcomes.
  • Performs other duties as assigned.
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