Guest Services Representative I - P/T - Weekends (16 hours) Union Campus
ChristianaCare•Newark, DE
•Onsite
About The Position
This position serves as the ambassador providing an outstanding experience with a personal touch and offering a welcoming environment to all patients, visitors, and guests. The role requires a service-oriented individual passionate about love and excellence.
Requirements
- High school diploma or equivalent
- Two years of customer service experience
- Excellent oral communication skills
Responsibilities
- Greets patients and visitors with love and excellence and provides accurate, helpful information.
- Partners with ChristianaCare caregivers such as patient guides, constables, patient escort, patient relations, nurse managers, volunteer coordinators/manager to provide exceptional experience.
- Completes assigned projects such as collating, typing, and processing visitor passes with other related duties as required.
- Receives, documents any lost or found property or answers any inquiries about lost and found property with the use of the Report to Learn (R2L) system, currently Newark and Wilmington campuses.
- Ensures the Information Desk Directories are maintained and are updated as needed.
- Advises the volunteers and Junior Board member’s daily assignments and answers any questions or inquiries they may have during their volunteer shift.
- Distribute visitor badges.
- Keeps team members updated on current issues/concerns before leaving their shift.
Benefits
- health insurance
- paid time off
- retirement
- employee assistance program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
