Full Time Guest Services Manager - AC Hotel Bloomington MOA

Terratron • Bloomington, MN

22h • $0 - $50,000 • Onsite

About The Position

Our Guest Service Manager serves as a main point of contact for all guest requests. This person is responsible for greeting and assisting our guests, motivating, training, and retaining associates and ensures excellent guest satisfaction and brand standards are being met.

Requirements

• Reliable, self-motivated and good time management
• Fast learner, strong organizational skills and ability to multitask
• Available to work a flexible schedule, including weekends, holidays, days, and nights
• Ability to work with cleaning chemicals and maintain sanitary conditions
• Strong skills in oral and written communication
• Computer knowledge
• Cash handling skills

Nice To Haves

• Guest focused, friendly and outgoing team player
• Highly dependable and organized individual with the ability to multi-task
• Professional and likes to have fun at work
• Can communicate verbally and in writing
• Spirit to serve
• Motivated and able to work independently
• Preferred knowledge in a PMS (depending on brand: FOSSE, Lightspeed, SynXis. etc.)

Responsibilities

• Greeting and assisting guests
• Motivating, training, and retaining associates
• Ensuring excellent guest satisfaction
• Ensuring brand standards are being met

Benefits

• Quarterly bonus program
• Stock sharing
• Medical, Vision, Dental, and Life insurance
• Company-funded Short Term Disability insurance
• 401(k) with employer matching
• Paid time off
• 50% discount at all Terratron food and beverage outlets
• Hotel discounts worldwide
• DailyPay

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed