Guest Services Manager

Coborn's, Inc.•Fargo, ND

7d•$18 - $25•Onsite

About The Position

The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations. A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.

Requirements

Must be at least 18 years of age
Previous retail/customer service experience preferred

Responsibilities

Providing supervision and direction to the front-end team
Maintaining high standards of guest service throughout the front-end operations
Performing bookkeeping tasks
Assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.

Benefits

10% employee discount on grocery items
Additional franchise-specific discounts available at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
Get Paid Daily with DailyPay
Paid Time Off (PTO/Vacation)
Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply)
Paid Military Leave
Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
Employee Health & Wellness Programs, Challenges and Resources
Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
Tools, resources and opportunities for career growth and development
401(k) plan options – we also match up to 20% of the first 5% contributed
Participation in our Employee Stock Ownership Program (ESOP)
Education benefits including tuition discount and scholarship programs
Additional Voluntary Benefits – such as vision, accident and critical illness insurances
Medical & Dental Insurance (for full-time positions)
Health Savings Account (HSA) (for full-time positions)
Flexible Spending Account (FSA) (for full-time positions)
Tuition Reimbursement (for full-time positions)
Adoption Reimbursement (for full-time positions)
Paid Family Caregiver Leave (for full-time positions)
Company-sponsored Term Life Insurance (for full-time positions)
Accidental Death & Dismemberment Insurance (for full-time positions)
Short-Term & Long-Term Disability Insurance (for full-time positions)