Guest Services Manager

Coborn's, Inc.•West Fargo, ND

9h•$17 - $25•Onsite

About The Position

The Guest Services Manager (Assistant Customer Service Manager/Assistant Front End Department Manager) is passionate about providing supervision and direction to the front-end team while maintaining high standards of guest service throughout the front-end operations. A typical shift will include bookkeeping tasks and assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.

Requirements

Friendly, dependable, and passionate about working with people.

Responsibilities

Providing supervision and direction to the front-end team.
Maintaining high standards of guest service throughout front-end operations.
Performing bookkeeping tasks.
Assisting the Sr. Guest Services Manager with Guest Services, self-check-outs, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.

Benefits

10% employee discount on grocery items
Additional franchise-specific discounts at company owned Ace Hardware, Caribou Coffee, Erbert and Gerbert’s, and Pet Supplies Plus locations.
Get Paid Daily with DailyPay
Paid Time Off (PTO/Vacation)
Paid Floating Holidays & time and a half (1 ½) paid for hours worked on a company-recognized holiday!
Sunday Premium Pay – an extra $1 per hour for hours worked on Sundays (some exclusions apply)
Paid Military Leave
Employee recognition programs with monetary rewards including in-store vouchers, years of service, and employee of the month
Employee Health & Wellness Programs, Challenges and Resources
Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year
Access to a national discount marketplace for travel, electronics, auto/home insurance , entertainment and more!
Tools, resources and opportunities for career growth and development
401(k) plan options
401(k) matching up to 20% of the first 5% contributed
Participation in our Employee Stock Ownership Program (ESOP)
Education benefits including tuition discount and scholarship programs
Additional Voluntary Benefits – such as vision, accident and critical illness insurances
Medical & Dental Insurance (for full-time positions)
Health Savings Account (HSA) (for full-time positions)
Flexible Spending Account (FSA) (for full-time positions)
Tuition Reimbursement (for full-time positions)
Adoption Reimbursement (for full-time positions)
Paid Family Caregiver Leave (for full-time positions)
Company-sponsored Term Life Insurance (for full-time positions)
Accidental Death & Dismemberment Insurance (for full-time positions)
Short-Term & Long-Term Disability Insurance (for full-time positions)