Winter 26/27: Guest Services Greeter

KILLINGTON PICO SKI RESORT PARTNERS LLC • Killington, VT

13h • $18 - $18 • Onsite

About The Position

The first member of the Guest Services Team to greet and direct guests, indoors and outdoors! This is a small, dynamic and fun team responsible for not only meeting but exceeding customer expectations. Guest Service Greeters will serve as the first point of contact to assist guests and troubleshoot their online purchases, helping to ensure a smooth transition from the parking lot to the lifts.

Requirements

• High school education (including currently enrolled)
• Previous customer service experience preferred
• Must be able to stand for 6 hours
• Must be able to perform some light lifting/bending
• Excellent verbal communication skills
• Ability to navigate mobile devices
• Ability to work independently and at times with little supervision
• Must be able to remain calm in a fast-paced environment
• Ability to work outdoors in a cold environment
• Work schedule will include holidays and weekends

Nice To Haves

• A love for helping others solve technical problems is a plus

Responsibilities

• Answer questions and help direct guests for the best Beast experience
• Greet and assist guests with online purchasing outdoors and indoors
• Be an expert on the Killington Online Purchase process
• Troubleshoot and assist with ticket pick-up kiosk issues
• Help with Lost & Found items /process and with other tasks to support the department
• Maintain a clean and safe environment
• Assist with snow removal
• Job share in other areas at resort as needed

Benefits

• Seasonal position eligible for a season pass for employee/dependents
• Privileges at several other resorts
• Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED