Guest Services Coordinator- FT, evening

Thomas Jefferson University • Cherry Hill, NJ

5d • Onsite

About The Position

The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients and their family. This position is responsible for proactively managing any identified concerns, promoting teamwork, relationship building, and fostering a positive patient care atmosphere.

Requirements

• High School graduate or equivalent preferred.
• Requires 3 – 5 years of prior customer service experience.
• Must be organized, able to do multiple tasks, be flexible and able to travel among the hospital sites.
• Ability to read and communicate in the English language.

Nice To Haves

• Prefer college experience or higher education.
• A people-oriented, personable, friendly person who is able to work with everyone.

Responsibilities

• Acts as the primary visitation representative for hospital patients.
• Empathizes with patients and their family.
• Proactively manages any identified concerns.
• Promotes teamwork, relationship building, and fosters a positive patient care atmosphere.
• Ability to read and communicate in the English language.

Benefits

• Medical (including prescription) insurance
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits (access to group rates on insurance and discounts)
• Tuition discounts at Thomas Jefferson University (after one year of full time service or two years of part time service)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED