Guest Services Coordinator- Evening and Weekends
Jefferson Health Plans•Stratford, NJ
•$17 - $22•Onsite
About The Position
The Guest Services Coordinator acts as the primary visitation representative for hospital patients, empathizing with patients and their family. This position is responsible for proactively managing any identified concerns, promoting teamwork, relationship building, and fostering a positive patient care atmosphere.
Requirements
- Ability to read and communicate in the English language.
- 3 – 5 years of prior customer service experience.
- People-oriented, personable, friendly person who is able to work with everyone.
- Must be organized, able to do multiple tasks, be flexible.
Nice To Haves
- High School graduate or equivalent preferred.
- Prefer college experience or higher education.
Responsibilities
- Acts as the primary visitation representative for hospital patients.
- Empathizes with patients and their family.
- Proactively manages any identified concerns.
- Promotes teamwork, relationship building, and fosters a positive patient care atmosphere.
- Able to travel among the hospital sites.
Benefits
- Medical (including prescription)
- Supplemental insurance
- Dental
- Vision
- Life and AD&D insurance
- Short- and long-term disability
- Flexible spending accounts
- Retirement plans
- Tuition assistance
- Voluntary benefits (group rates on insurance and discounts)
- Tuition discounts at Thomas Jefferson University (after one year of full time service or two years of part time service)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
