Guest Services Coordinator - Temporary Full Time

Four Seasons Hotels and Resorts • Four Seasons Maui, HI

2d • Onsite

About The Position

Acts as welcoming agent for all incoming and outgoing guests, including recognition of VIP, return guests, and club floor guests. Coordinates all bellman and driver activities. Assists in arranging transportation for guest. Controls bell desk and Lei issuing to guests.

Requirements

• One to two years luxury hotel experience in luxury hotel environment, rooms division preferable.
• Reading, writing, and oral proficiency, communication skills, strong customer service.
• Working knowledge is generally learned on-the-job.
• Requires knowledge of the ability to operate computer equipment.
• Ability to read and speak and write English.

Responsibilities

• Greets guests who arrive by private car, taxi, or limo and offer Leis.
• Escorts guests to the front desk and introduce guest to the Front Desk Agent.
• Maintains detailed records of all luggage deliveries, guest room deliveries, amenity/wedding deliveries and all necessary back up.
• Assists Door attendant in retrieving valet tickets.

Benefits

• Competitive salary & wages
• Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)
• Paid time off including Vacation, Sick time, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Learning & Development Subsidy
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed