Guest Services Attendant

Arcis Golf•Ocotillo, CA

About The Position

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Guest Services Attendant PART TIME - Must have Thursday to Sunday Availability As an Outside Services Attendant, you are often the first and last impression of our golf experience. You are expected to represent our values by delivering ACE-level service through every interaction — anticipating needs, creating connections, and elevating the experience.

Responsibilities

Greet every guest with warmth, energy, and professionalism — make them feel genuinely welcome from the moment they arrive
Anticipate guest needs proactively, whether assisting with bags, carts, directions, or course questions
Treat every interaction as an opportunity to make a positive impact on a guest’s day
Support and promote Arcis memberships by confidently sharing their benefits and creating excitement around them
Serve guests with courtesy and respect — recognizing that our members and guests are part of our extended family
Ensure all golf carts are clean, fully stocked (scorecard, pencil, sand & seed bottle), and neatly staged with bag straps secured
Follow the daily cart rotation strategy to extend the life of the fleet and ensure consistency
Maintain a clean and organized cart barn, bag drop area, and surrounding guest service spaces
Wash, dry, and restock golf carts after each use, and properly store them at the end of the day
Assist with daily and preventative maintenance of the golf cart fleet as directed
Set up and break down the driving range daily, ensuring all areas are clean, safe, and presentable
Keep range balls cleaned, sorted, and ready before the first tee time
Ensure Range crates are consistently filled, water buckets are fresh, and club cleaners and spike brushes are well maintained
Collect all range balls from the tee line and range field each evening
Anticipate supply needs and communicate when items are low or equipment requires attention
Follow all opening and closing procedures for outside services with precision and accountability
Collaborate with fellow team members and departments to create seamless transitions throughout the guest journey
Maintain constant communication with Golf Shop and management to ensure smooth flow of operations
Take ownership of all work areas and help maintain a facility that reflects pride and professionalism
Perform other duties as assigned by the Outside Services Supervisor or Golf Operations Manager