Guest Services Associate

Portland, OR

6d • Onsite

About The Position

The Guest Services Associate is an essential role at The Portland Girl. This position is designed to assist the management team, ensure clients are made to feel welcome, and support estheticians so they can do their best work. The Portland Girl is a team-based company that encourages employee growth with lots of opportunities for advancement. This is an 18+ position.

Requirements

• Trustworthy and reliable
• Dependable and willing to cover shifts for teammates when needed
• Flexible with the changing needs and fast growth of the company
• Maintains a sense of urgency
• Positive and supportive attitude
• Excitement and dedication to the growth of the company
• Comfortable working independently, as well as part of a team
• Ability to do basic math (addition, subtraction, multiplication and division).
• Ability to work weekends and evenings if needed - at least 25 to 30 hours/week.

Nice To Haves

• Genuine interest in natural products, organic skincare, and social responsibility.
• You love pleasing customers and making sure their day is brighter at the studio.
• Devotion to detail- we strive for perfection, and need your eye to help!

Responsibilities

• Manage the flow of clients that come in and out of the studio
• Smile and make clients feel welcome!
• Serve beverages to clients in the waiting area
• Learn and become confident in each brand and product that we stock and sell so that you can educate all clients and customers on their purchases
• Clean and sanitize all facial dishes and implements throughout the day
• Wash and fold laundry
• Assist estheticians with cleaning up treatment rooms in between clients
• Help with overall studio cleanliness and perform daily cleaning tasks
• Handle credit card and account credit transactions accurately
• Monitor inventory to ensure we have what we need in stock to ensure we order what we are low on in a timely manner
• Restock inventory after purchases are made by clients
• Track incoming inventory
• Enter client data into our booking system accurately
• Enter sales and client rebooking information into spreadsheets
• Assist with projects as they arise

Benefits

• Hourly plus tips
• Company bonuses when team-based goals are met
• Paid Time Off (to accrue after 90 days of employment)
• Closed all major holidays for respite (Labor Day, Thanksgiving, Christmas Eve, Christmas Day, New Year's Day, Independence Day)
• Dental coverage (company pays 50% of premium after 90 days of employment for all staff working 20+ hours a week)
• One free 60 minute facial each month
• 50% off all other services, and friends and family discounts

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed