Guest Services Associate

EmoryAtlanta, GA
Onsite

About The Position

Provides a welcoming and supportive environment for all people entering assigned areas. Provides paging for emergency situations. Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening). Provides wayfinding information to all guests, including specifics directions to each department within the facility. Communicates services and capabilities of each facility. Responds to incoming calls for directions and related information promptly, effectively, courteously. Provides coverage as needed for the front desk and lobby. Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.

Requirements

  • A high school diploma or equivalent.

Responsibilities

  • Provides a welcoming and supportive environment for all people entering assigned areas
  • Provides paging for emergency situations
  • Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening)
  • Provides wayfinding information to all guests, including specifics directions to each department within the facility
  • Communicates services and capabilities of each facility
  • Responds to incoming calls for directions and related information promptly, effectively, courteously
  • Provides coverage as needed for the front desk and lobby
  • Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.
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