Guest Services Associate

Audubon Institute•New Orleans, LA

4d•Onsite

About The Position

Audubon Nature Institute comprises Audubon Park, Audubon Zoo, Audubon Aquarium, Audubon Insectarium, Audubon Louisiana Nature Center, Freeport-McMoRan Audubon Species Survival Center, Audubon Center for Research of Endangered Species, Woldenberg Riverfront Park, and Audubon Wilderness Park. At Audubon Nature Institute, we are more than a collection of parks, museums, and conservation centers—we are a dedicated team with a shared mission to celebrate, protect, and connect people to the wonders of nature. Our work is guided by our culture code, which is at the heart of everything we do. We believe in Activating Impact by integrating tangible, real-world outcomes into all our initiatives, fostering a culture where every action contributes to a positive environmental impact. We are committed to Empowering Optimism, using positivity to inspire others to act and believe in their capacity to create meaningful change. We strive to Create Connection by engaging with people from all walks of life, knowing that the collective strength of a diverse community can address the most pressing challenges facing our natural world. At Audubon, we embody the spirit of Le Bon Temps, infusing the joy and vibrant culture of Louisiana into our everyday work, celebrating our unique heritage while advancing our mission. As Leaders of the Pack, we constantly seek smarter, innovative solutions, challenging conventions to drive the change we want to see in the world.

Requirements

Strong verbal and interpersonal skills (a people person)

Nice To Haves

Computer literacy is preferred
Cashier experience of 2 years preferred

Responsibilities

Ensure every guest has a memorable experience during their visit.
Process General and Membership Sales.
Work during Audubon's annual after-hours events (for those 18+).
Work during three third-party events hosted by Dickie Brennan quarterly (for those 18+).
Offer aid for Virtual Reality Gaming.
Offer aid for Audubon Insectarium Butterfly Garden.
Provide crowd control assistance.
Maintain a positive attitude and a strong sense of accountability, fostering a collaborative team environment where everyone feels empowered to contribute.
Thrive in a team environment, using organizational and technical skills to ensure the smooth execution of creative projects that resonate with our audience.
Celebrate the successes of your team and bring enthusiasm to your work, reflecting the joyful culture that is at the heart of Audubon’s mission.
Stay adaptable and open to learning new skills, embracing change and innovation as opportunities to lead and grow.