Part Time Guest Services Associate - WorldMark Deer Harbor
About The Position
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests’ vacations memorable from registration to checkout. You’ll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to assisting guests with their needs before and during their stay. This is a part-time position with potential for full-time hours during Peak Season. Typical shift coverage is two days/week for 7a-3p (Sunday/Monday) with the flexibility to cover a 3rd day of 7a-3p or 3p-10p.
Requirements
- Professional appearance and a positive, can-do attitude.
- Excellent communication skills with the ability to read, write and understand English.
- Ability to solve problems with minimal supervision.
- Basic math skills and knowledge of proper cash handling procedures.
- Ability to multitask and work in a fast paced environment.
- Strong attention to detail and organization skills.
- Basic computer and office skills.
Responsibilities
- Bring smiles to guests from around the world by providing warm welcomes.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Collaborate with other departments to assist guests with anything that they need throughout their stay.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Respond to guest inquiries and concerns as quickly and completely as possible.
Benefits
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Paid time off including 12 vacation days and 6 holidays per year, prorated based on your hire date.
- Sick leave in accordance with applicable laws and/or ordinances
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identity theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
