Guest Services Assistant

City of Farmington Hills • Farmington Hills, MI

3d

About The Position

The Guest Services Assistant performs general office tasks, including computerized registration and check-ins, selling passes, typing, duplicating, and answering telephone calls. The role involves extensive customer service and interaction with the public. This is a part-time position with a maximum of 25 hours per week, and the employee must be able to work all shifts.

Requirements

• Excellent communication, customer service, and multitasking skills for extensive interaction with the public.
• Proficient in computer use, preferably Microsoft Word, Excel, internet-based online systems, and RecTrac.
• Typing speed of 35 words per minute.
• Filing skills.
• Ability to solve problems.
• Working knowledge of general office equipment.
• Must be able to work all shifts.

Nice To Haves

• General office clerical experience.
• Experience working with the public.

Responsibilities

• Perform computerized registration and check-ins.
• Sell passes.
• Type and duplicate documents.
• Answer telephone calls.
• Provide extensive customer service and interact with the public.
• Perform general office tasks.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed