Guest Services Agents - Valet Services

Horseshoe Bay Resort • Honolulu, HI

12d • $16 - $20 • Onsite

About The Position

Come join our Guest Services team and help create exceptional arrival and departure experiences for every guest. In this dynamic role, team members perform a combination of valet, bell, and door attendant responsibilities, rotating between positions based on operational needs. We are looking for hospitality-driven individuals who take pride in delivering professional, friendly, and attentive service at all times.

Requirements

• Strong customer service and communication skills
• Professional, friendly, and polished demeanor
• Valid driver’s license with a clean driving record (required for valet duties)
• Ability to stand, walk, and remain active for extended periods
• Ability to lift, carry, and transport luggage and guest items (up to 50 lbs)
• Comfort working indoors and outdoors in all weather conditions
• Flexible availability, including nights, weekends, and holidays
• Ability to work efficiently in a high-volume, fast-paced environment
• Team-oriented mindset with a willingness to assist in multiple service areas

Nice To Haves

• Ability to safely operate both automatic and manual transmission vehicles

Responsibilities

• Greet guests upon arrival and departure
• Park and retrieve guest vehicles safely and efficiently
• Assist guests with luggage and personal belongings
• Open doors and provide directional assistance as needed
• Maintain a professional appearance and positive attitude
• Provide information regarding hotel amenities and local attractions
• Maintain cleanliness and organization of work areas
• Communicate effectively with team members and management
• Follow all safety and vehicle handling procedures
• Support restaurant valet operations

Benefits

• Highly competitive wages - $16.00 - $20.00 per hour
• Shared tip pool program
• Eligible for automatic gratuities
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members.
• Hotel Room Discounts at Marriott brand properties Worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed