Guest Services Agent - Dolly Parton's Stampede

Dolly Partons Stampede Branson • Branson, MO

9d • Onsite

About The Position

To provide all guests with a positive interactive experience that exceeds their expectations in friendliness, cleanliness, customer service, and information that sets the stage for their total experience. Provide a clean, friendly and safe visit.

Requirements

• Excellent telephone presentation skills for guest contact.
• Willingness to cross train in all areas of the guest service department.
• Adherence to all rules and regulations governing the handling of money and security.
• Ability to stand for periods of time covering Gift Shop and Box Office.
• Must maintain a regular and reliable level of attendance at the job.

Nice To Haves

• Ability to sell tickets and pre-sells, describe product accurately, ability to close the sale.
• Must have "sale-ability".
• Must work at a rapid pace.
• Must get along well with guests and fellow employees and maintain a professional business relationship at all times.
• Must help in other areas/departments as requested by management.

Responsibilities

• Sell tickets and pre-sells, describe product accurately, and close the sale.
• Provide excellent telephone presentation skills for guest contact.
• Cross-train in all areas of the guest service department.
• Adhere to all rules and regulations governing the handling of money and security.
• Report to work as scheduled and take meal breaks as assigned on a timely basis.
• Attend scheduled meetings.
• Exhibit a positive, courteous attitude to all guests and fellow employees at all times.
• Proper and efficient set up of assigned workstation.
• Cooperate with the Administrative Office personnel and other departments to ensure the efficient overall operation of our facility.
• Understand and promote the goals of Guest Service.
• Work at a rapid pace.
• Get along well with guests and fellow employees and maintain a professional business relationship at all times.
• Help in other areas/departments as requested by management.
• Stand for periods of time covering Gift Shop and Box Office.
• Maintain a regular and reliable level of attendance at the job.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed