Guest Services Agent - Downtown Toronto | Full Time

Sodexo Canada Ltd • Toronto, ON

9d • Onsite

About The Position

Sodexo is growing and looking for a Guest Services Agent to join their dynamic team. This is a full-time role offering a great team environment, work/life balance, and the opportunity to ensure customer satisfaction. The role involves performing administrative duties for the front desk, such as checking guests in and out, and taking phone calls and messages for clients and guests. The position also requires attending training programs, complying with company safety and risk management policies, performing work in accordance with established safety procedures, and participating in regular safety meetings, safety training, and hazard assessments. Other duties and responsibilities may be assigned as required.

Requirements

• Dynamic and reliable person with good communication and interpersonal skills
• Committed to quality assurance and safety
• A high school diploma, GED or equivalent experience is required
• 2 years’ experience is required
• Guest Services in previous camp, lodge, or hotel
• Experience with Excel, Word, Outlook required or reservation and management POS system

Responsibilities

• Checking in and out guests
• Take phone calls and messages for clients and guests
• Attending training programs as needed
• Comply with all company safety and risk management policies and procedures
• Perform all work in accordance with established safety procedures
• Participate in regular safety meetings, safety training and hazard assessments
• Performs other duties and responsibilities as assigned as required

Benefits

• Flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development programs
• Countless opportunities to grow within the company
• Work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED