Guest Services Agent - Pirates Voyage

Pirates Voyage Panama City•Panama City Beach, FL

20h•Onsite

About The Position

To provide all guests with a positive interactive experience that exceeds their expectations in friendliness, cleanliness, customer service, and information that sets the stage for their total experience. Provide a clean, friendly and safe visit.

Requirements

Excellent telephone presentation skills
"Sale-ability"
Willingness to cross-train in all areas of the guest service department
Adherence to rules and regulations governing money handling and security
Ability to work at a rapid pace
Ability to work nights and weekends
Ability to get along well with guests and fellow employees
Ability to maintain a professional business relationship at all times
Willingness to help in other areas/departments as requested by management
Must maintain a regular and reliable level of attendance
Must be at least 18 years of age

Responsibilities

Sell tickets and pre-sells, describe product accurately, and close the sale.
Provide excellent telephone presentation skills for guest contact and possess "sale-ability".
Cross-train in all areas of the guest service department.
Adhere to all rules and regulations governing the handling of money and security.
Report to work as scheduled and take meal breaks as assigned on a timely basis.
Attend scheduled meetings.
Exhibit a positive, courteous attitude to all guests and fellow employees at all times.
Proper and efficient set up of assigned workstation.
Cooperate with the Administrative Office personnel and other departments to ensure the efficient overall operation of our facility.
Understand and promote the goals of Guest Service.
Work at a rapid pace.
Work nights and weekends.
Get along well with guests and fellow employees and maintain a professional business relationship at all times.
Help in other areas/departments as requested by management.
Maintain a regular and reliable level of attendance at the job.
Be at least 18 years of age.