Guest Services Agent--Knott's Hotel Housekeeping

Six Flags Entertainment Corporation•Buena Park, CA

5d•Onsite

About The Position

This role involves cleaning and maintaining public areas, removing trash and soiled linens, assisting with furniture movement, and responding promptly to guest requests. The position also requires maintaining a clean and safe work area, ensuring linens are spotless and properly folded, stocking linen closets, managing chemical levels for laundry, operating laundry machinery, adhering to chemical handling procedures, and completing assigned projects.

Requirements

High school diploma / GED required.
Valid Driver's License.
Strong written and verbal communication skills required.
Ability to work nights, weekends and holiday periods to meet business needs.
Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Nice To Haves

Previous experience preferred, but not required.
Ability to perform physical and repetitious tasks.
Prefer one year experience in a multi-faceted guest service environment.

Responsibilities

Cleans and maintains public areas.
Removes trash and soiled linens from vacant rooms and carts.
Assists in moving furniture.
Quickly responds to guests' requests.
Maintains a clean and safe work area.
Makes sure that all linen are spot-free and appropriately folded.
Stocks all linen closets with appropriate linen and supplies.
Maintains proper levels of chemicals to launder linens.
Regulate laundry machinery to ensure all machines are continuously running and running at proper timing.
Adhere to all chemical handling procedures.
Completes any projects or assignments as assigned.