Guest Services Agent - Bell/Valet - Solaris

The Westin Riverfront Resort & Spa•Vail, CO

7d•$33 - $35•Onsite

About The Position

Solaris Residences is hiring a Bell/Valet Attendant to join our Guest Services team at one of Vail Village's premier luxury residential properties. Solaris Residences delivers a truly personalized experience for every guest and homeowner. As part of our Guest Services team, you'll play a key role in creating seamless arrivals, memorable stays, and warm departures while making a lasting impression on everyone who walks through our doors.

Requirements

At least 25 years old
Strong hospitality mindset with a positive, team-first attitude.
High school diploma (or equivalent)
At least one year of service-focused experience
Valid driver’s license and clean motor vehicle record
Ability to safely operate guest and company vehicles
Calm, dependable, and detail-oriented
Communicate professionally
Comfortable with basic technology
Thrive in a collaborative environment
Take pride in handling guest belongings with care
Meet the physical demands of the role
Adaptable and ready to support wherever needed
Ability to work holidays required

Responsibilities

Welcome guests with friendly, professional service while assisting with arrivals, departures, luggage, valet parking, and property orientation.
Safely park and retrieve guest vehicles while providing transportation for guests, homeowners, and company operations.
Deliver luggage, groceries, packages, and special requests promptly and efficiently throughout each stay.
Maintain a clean, organized, and welcoming arrival experience by keeping the front entrance, lobby, and guest areas looking their best.
Work closely with the front desk, housekeeping, and maintenance teams to ensure every guest receives exceptional service.

Benefits

Base hourly pay plus regular gratuities
Bi-Annual Payouts: Active full-time employees participate in homeowner pooled distributions, paid twice per year.
Additional Income Opportunities: Earn even more by providing owner shuttle and transfer services, with compensation paid directly to you.
$515 Wellness Benefit/Reimbursement
Town of Vail parking provided
Winter Incentive Program featuring an Epic Merchant Ski Pass or end-of-season bonus (based on start date)
Generous Paid Time Off year-round
Three Health Insurance plans
Dental, Vision, & Accident Insurance
Life Insurance
401(K) Plan with a discretionary employer match
Career Development Trainings
Discounted Gym Memberships at The Athletic Club Westin
Discounts at Eye Pieces
Corporate Discounts through Perk Spot
Sabbatical Program
A $500 Referral Program