Guest Service Support Expert

Marriott•San Juan Capistrano, CA

About The Position

Guest Service Support Experts support food and beverage operations by taking initiative and providing a range of services that help operations run smoothly. Duties may include setting tables, assisting the kitchen, cleaning work areas, and replenishing supplies. The role helps make guest transactions part of a memorable and unique experience. The position requires following company policies and procedures, maintaining quality standards, contributing to a safe workplace, and keeping uniform, personal appearance, and communications professional. Employees may also perform other reasonable job duties as requested.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods and move over sloping, uneven, or slippery surfaces.
  • Ability to read and visually verify menu information.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and 50 pounds with assistance.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • Previous experience in a food and beverage environment.

Responsibilities

  • Support food and beverage operations so they run smoothly.
  • Set tables.
  • Assist the kitchen.
  • Clean work areas and replenish supplies.
  • Follow company policies and procedures and uphold quality standards.
  • Help maintain a safe workplace and professional uniform, appearance, and communications.
  • Perform other reasonable job duties as requested.
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