Guest Service Sales Specialist
Chapter Aesthetic Studio•Fargo, ND
•Onsite
About The Position
Chapter Aesthetic Studio is seeking a passionate Guest Service Sales Specialist to join our Fargo team. In this dynamic, full-time role, you’ll be the heartbeat of the guest experience—setting the tone from the moment someone walks through the door. More than a receptionist, you’re a relationship builder, confidence booster, and trusted guide throughout the guest journey.
Requirements
- At least 2 years of sales experience in a fast-paced, guest-focused environment
- Friendly, outgoing personality with excellent communication and interpersonal skills
- Tech-savvy and comfortable with phones, booking systems, and POS software
- Organized, detail-oriented, and adaptable under pressure
- High school diploma or equivalent required
Responsibilities
- Welcome every guest with warmth, energy, and professionalism
- Create memorable experiences that foster loyalty and referrals
- Manage front-of-studio operations: phones, appointment booking, guest check-in/out, and payment processing
- Support guests through product education, service recommendations, rebooking, and financing options
- Help guests understand the value of retail products, service packages, and Chapter Rewards Club memberships
- Partner with clinical staff to guide guests through the new guest journey and enhance treatment planning
- Meet and exceed sales goals for services, memberships, and retail
- Maintain a clean, organized, and guest-ready studio environment
Benefits
- Ongoing training and professional development
- Employee discounts on services and retail products
- Opportunities for growth and leadership across our expanding studio network
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
