Hotel Front Desk / Guest Service Rep

Raymond Management Company • Portland, OR

5h • $17 - $18 • Onsite

About The Position

We are looking for a Guest Service Representative to join our Front Desk team. This role serves as the first point of contact for guests, creating a positive and welcoming experience. The ideal candidate is passionate about hospitality, enjoys working in a team environment, and values collaboration and customer service.

Requirements

• A friendly, positive attitude with strong customer service skills.
• Ability to multitask and work well in a fast-paced environment.
• Strong communication skills and a professional approach to solving guest concerns.
• Basic computer skills and the ability to stand for extended periods.
• Prior hotel or customer service experience is a plus, but we are happy to train the right candidate!

Responsibilities

• Serve as the first point of contact for our guests, creating a positive and welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service with a friendly attitude.
• Handle guest requests, inquiries, and reservations with professionalism and attention to detail.
• Communicate with Housekeeping, Maintenance, and Sales teams to ensure seamless operations.
• Manage daily front desk duties, including payments, room assignments, and resolving any guest issues.

Benefits

• Paid vacation, sick, bereavement, & jury duty
• Holidays paid at time & ½ when worked
• Travel with hotel room discounts
• Teammate referral bonuses
• Paid time off to volunteer in your community
• Employee Assistance Program with mental health resources
• Affordable health, dental, & vision plans for you and your family
• Low-cost accident, critical illness, & hospital coverage
• Flexible spending plans options
• 401(k) retirement plans with company contribution

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed