Guest Service Expert Smashburger - Part Time (Harrah's Laughlin)

Caesars Entertainment•Laughlin, NV

4d•Onsite

About The Position

Harrah’s Laughlin is seeking a motivated, service-driven Guest Service Expert to support the efficient operation of the restaurant. This position plays a key role in staffing in creating memorable guest experiences through warm, attentive Caesars-style hospitality. You’re the front-line hero who sets the tone for every guest’s experience. With a smile and hustle, you’ll make sure every order is smooth, every interaction is upbeat, and every guest leaves happy.

Requirements

At least 1 year in a customer-facing role.
High school diploma or GED.
Health Card and Alcohol Awareness (Must be 21 years of age).
Strong English communication, computer literacy, and a knack for multitasking.
Stand and walk for your entire shift
Lift up to 50 lbs and push/pull up to 30 lbs
Work in hot/cold temps and noisy or smoky environments
Navigate stairs and confined spaces with ease

Responsibilities

Greet every guest with genuine warmth and a big smile—make them feel like Family Style VIPs.
Know the menu inside-out so you can answer questions and make tasty suggestions.
Handle POS transactions quickly and accurately, following all cash-handling procedures.
Keep counters, floors, and dining areas spotless—table touches, trash duty, and mopping included.
Serve up meals with style and check in to make sure guests have everything they need.
Answer calls with clarity and charm—yes, even when it’s busy!
Jump in to help other outlets when needed and keep the vibe positive.

Benefits

Earn Your Bachelor’s Degree for FREE through Caesars Entertainment & our university partners
Student Loan Debt Assistance
Affordable Medical, Dental & Vision Plans
401(k) with Company Match
Paid Time Off
Exclusive Discounts on hotel stays, dining, entertainment, retail, and more

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