Guest Service Attendant, The Westin Buffalo

Delaware North•Buffalo, NY

3d•Onsite

About The Position

Delaware North Parks and Resorts is searching for full-time and part-time Guest Service Attendants to join our team at the Westin Buffalo in Buffalo, New York. As a Guest Service Attendant, you have the opportunity to work in a variety of areas, including tours, bell attendant, valet, room service, or transportation services. We will tailor the job to your interests and professional goals. This is a great opportunity to learn from award-winning leaders and grow your hospitality career! Please note that this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings. Join our collaborative team at the Westin in downtown Buffalo, New York. Our busy, four-diamond hotel will allow you to meet people from around the world and work with a supportive team focused on career development.

Requirements

Prior hotel experience is preferred.
Must have excellent verbal communication skills, demonstrating proper manners and etiquette.
Requires excellent people skills.
Must be able to work independently as well as part of a team.
A valid driver's license is required.

Responsibilities

Greets and assists guests with luggage at check-in, check-out, and storage.
Assists guests with city information and directions.
Delivers items as requested by guests or manager on duty.
Delivers all in-room dining (IRD)food and beverage.
Delivers guest amenities to rooms.
Transport guests as needed.
All other tasks as needed.

Benefits

Health, dental, and vision insurance
401 (k) with company match
Paid vacation days and holidays
Paid parental bonding leave
Tuition or professional certification reimbursement
Weekly pay
Free shift meal
Free parking
30% discount at Jake's Cafe
Discounted room rates for employees, friends, and family
Generous Marriott discounts
Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide