Sales and Customer Service
About The Position
Are you outgoing, confident, and energized by helping people while achieving sales goals? Do you thrive in a fast-paced environment where every interaction makes an impact? If so, we want to meet you! Success in this position comes from your ability to connect with guests and confidently educate them on the value of our services, retail products, and Wax Pass® options. Every Guest Service Associate is expected to meet sales and performance goals. Your hourly wage is just the beginning. Guest Service Associates earn commission on every Wax Pass® sold, giving you the opportunity to significantly increase your paycheck. If you're motivated by sales, enjoy working toward goals, and love being rewarded for your performance, you'll thrive in this role.
Requirements
- Loves talking to people and building relationships.
- Is confident recommending products and Wax Pass® options.
- Is motivated by sales goals, bonuses, and personal growth.
- Thrives in a fast-paced environment and can multitask effectively.
- Takes initiative and remains positive under pressure.
- Is dependable, coachable, and eager to learn.
- Communicates professionally both in person and over the phone.
- Enjoys being part of a team that celebrates success together.
- Retail sales experience
- Customer service experience
- Hospitality experience
- Front desk or reception experience
- Restaurant or serving experience
- Sales-driven environments experience
- Beauty, wellness, or fitness industries experience
Responsibilities
- Welcome every guest with warmth, professionalism, and enthusiasm.
- Build genuine relationships that keep guests coming back.
- Educate guests on our services, products, and Wax Pass® options.
- Consistently achieve and exceed sales goals through education—not pressure.
- Schedule appointments, answer phones, manage reservations, and maintain accurate guest information.
- Follow up with guests through calls and texts to ensure an outstanding experience.
- Work closely with our Wax Specialists to create a seamless guest journey from check-in to check-out.
- Maintain a clean, organized, and welcoming lobby.
Benefits
- Competitive hourly pay
- Bonus opportunities per pay period
- Paid training and ongoing professional development
- Career advancement opportunities
- Employee discounts on services and products
- A fun, supportive, and team-oriented environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
