Guest Service Associate

Rubio’s Coastal Grill•San Diego, CA

12d•Hybrid

About The Position

The Guest Service Associate (GSA) interacts with Guests and maintains cleanliness in support of a productive and profitable restaurant. This role involves greeting guests, taking orders, quickly serving food, ensuring the restaurant is clean, and restocking supplies. The GSA is responsible for creating a positive guest experience through a helpful attitude and efficient service.

Requirements

Ability to communicate in English, both orally and in writing.
Ability to perform money-related mathematical calculations.
Must have reliable transportation to arrive at work on time.
Ability to maintain a high level of patience with others.
Requires working closely with co-workers for long periods of time.
Ability to lift 30 lbs.
Ability to stand or walk for long periods of time.
Requires clear speech in English.
Performs fine hand manipulation during money handling and cleaning operations.
Must be able to reach 5’6” minimum.
Ability to operate all related restaurant tools and equipment.

Nice To Haves

Some restaurant or retail experience is preferred.
Knowledge of aspects of the restaurant industry.

Responsibilities

Interacts with Guests concerning their food orders and needs.
Greets guests with a proper greeting and a smile.
Is knowledgeable about all menu items.
Creates a positive energy by maintaining a positive attitude and approach to Guest problems and opportunities.
Keeps the restaurant clean, including dining room, patio, and restroom facilities.
Takes out the trash as needed.
Maintains personal hygiene as prescribed by law and company standards.
Stocks/Restocks dining room facilities and cashier-area equipment and supplies.
Ensures safe and accurate money handling, maintaining cash variance within allowable limits.
Counts money accurately.
Follows all Company safety and security policies and procedures.
Completes all required training checklists.
Assists in the training of new GSAs.