Customer Service Representative

European Wax CenterHayden, ID
Onsite

About The Position

As a Guest Service Associate at European Wax Center in Coeur d'Alene/Hayden you’ll use your expertise to ensure every moment is an opportunity for confidence! We seek a special person to lead with care and integrity who is committed to delighting our guests and—of course—having fun while being awesome! This is a SALES position. In addition to other duties, you will be expected to educate guests and assertively promote sales (of products, add-on services, and our bundle deal of “Wax Passes”). You must be willing to learn and grow. We will equip you with the tools you need to work effectively and be a champion for people. This is an opportunity to be a part of a team of experts, promote innovative products and services, and experience state-of-the-art technology and proven training to advance your leadership skills. Are you ready to belong with a brand that is THE LEADER IN WAXING and that strives to create a culture that empowers every associate to be their best self? We want every person who walks through our doors to leave feeling confident in themselves and in us. Take the next step in your career today and apply now! Don’t be afraid to brag! In your cover letter, please include any and all accolades you have achieved from your selling experience. Spread the word! We are looking for the best. Bring a friend on board and we’ll pay you! European Wax Center, Inc. is the largest franchisor and operator of out-of-home waxing services in the United States providing guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. European Wax Center continues to revolutionize the waxing industry with their innovative Comfort Wax® formulated with the highest quality ingredients to make waxing a more efficient and more comfortable (some say nearly painless) experience. Delivering a 360-degree guest experience, EWC also offers a collection of proprietary products specifically for the differences of waxed skin to help enhance and extend waxing results. Founded in 2004, European Wax Center, Inc. is headquartered in Plano, Texas. Its network includes over 1000 centers in nearly every state.

Requirements

  • A self-motivated hard worker who LOVES to talk with people
  • Ability to work 1 opening morning shift (7:45am-2pm), 1 closing evening shift (1:45pm-8:30pm), and at least 1 weekend day (Saturday 8:15am-4:30pm and/or Sunday 8:45am-4:30pm)
  • Willingness to learn and grow

Nice To Haves

  • Prior sales experience
  • Prior accolades from selling experience

Responsibilities

  • Educate guests and assertively promote sales (of products, add-on services, and our bundle deal of “Wax Passes”)
  • Manage productivity and sales to ensure goals are achieved
  • Prioritize guest service and satisfaction

Benefits

  • Free eyebrow waxes
  • 50% Discount on waxing services
  • 40% Discounts on retail products
  • Opportunity for performance Bonuses EVERY PAYCHECK
  • Opportunity for Performance-based Hourly Wage Raises (every 3 months)
  • Referral program
  • Paid training
  • 401(k) matching
  • Employee discount
  • Flexible schedule
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